regulation & Licensing
regulation
In Ontario, the Bereavement Authority of Ontario (BAO) is responsible for licensing funeral professionals and funeral homes.
The Bereavement Authority of Ontario (BAO) is a government delegated authority and not-for-profit corporation administering provisions of the Funeral, Burial and Cremation Services Act, 2002 (FBCSA). Accountable to the Minister of Public and Business Service Delivery and Procurement and the government, the BAO is responsible for the protection of the public interest. The BAO regulates, ensures compliance with the law, provides resources and services to licensed:
- Funeral establishment operators, directors and preplanners;
- Cemetery, crematorium and alternative disposition operators;
- Transfer service operators; and
- Bereavement sector sales representatives across Ontario.
647-483-2645 844-493-6356 (Toll Free) 
[email protected]
Licenses
The Funeral, Burial and Cremation Services Act 2002 (FBCSA) identifies the following classes of licenses:
Funeral Director Class 1 Can enter into prepaid and at-need contracts for funeral and transfer services and supplies, embalm, and arrange and direct funeral rites and ceremonies on behalf of funeral establishment operators. Can also enter into prepaid and at-need contracts for transfer services and supplies on behalf of transfer service operators.
Funeral Director Class 2 Can enter into prepaid and at-need contracts for funeral and transfer services and supplies, and arrange and direct funeral rites and ceremonies on behalf of funeral establishment operators. Can also enter into prepaid and at-need contracts for transfer services on behalf of transfer service operators. Cannot provide embalming services.
Funeral Pre-Planner Can enter into prepaid contracts for funeral services and supplies on behalf of funeral establishment operators. Can also enter into prepaid contracts for transfer services and supplies on behalf of transfer service operators. Cannot enter into at-need contracts for funeral or transfer services and supplies.